شاتل موبایل > فرصت های شغلی

لطفا رزومه بروزشده خود را برای فرصت‌ های شغلی زیر به آدرس ایمیل HR@shatelmobile.ir ارسال کنید. جهت تسریع در بررسی رزومه‌تان توسط همکاران ما در واحد منابع انسانی، در بخش موضوع ایمیل (subject) عنوان شغلی مدنظر را وارد نمایید.

 

Job description:
Preparing commercial plans and budgets. controlling the actual market results with budgets and plans.
Responsibilities:
• Provide input for developing business and divisional strategy
• Prepare sales and marketing plans
• Provide Marketing reports
Skills:
• English Fluency
• Advanced Excel, Word and PowerPoint
• Professional in reporting
Requirements:
• ۱-۲ years of work experience as marketing/sales/business planner
Advantage: Experience in telecom industry
• MBA, M.Sc. / B.Sc. in management, industrial engineering or related fields
Seniority Level: Specialist
Employment Type: Full Time

Job description:
To research and analyze demographics, pricing schedules, market trends, competitor products, and other information relevant to the company’s marketing objectives. To use marketing expertise to help direct strategy and planning for promotional materials, sales tactics, and other department activities. To create and develop new campaigns, advertising copy, and other marketing materials.
Responsibilities:
• Review new technologies and keep the company at the forefront of developments in marketing
• Analyze and improve online content considering Analytics tools
• Evaluating customer research, market conditions and competitor data
Skills:
• MS office
• Analytics tools
Requirements:
• ۲ years’ experience in telecom field
• Experience in VAS
• B.Sc. in IT, marketing or related field
Seniority Level: Specialist
Employment Type: Full Time
Division: Commercial

Job description:

  • Maintain and update HR records & DBs
  • Carry out general administration tasks for the HR Department
  • Ensure HQ is in line with HSE requirements
  • Prepare work plan and check list for service staff and Security team and oversee their tasks
  • Ensure effective CS and tidiness of the workplace
  • Documents human resources actions by completing forms, reports, logs, and records.
  • Handle Time record issues
  • Process employees’ requests on welfare & other HR services and provide relevant information
  • Assist in HR projects, setting meetings and events
  • Provide ad-hoc reports
  • Assist in orientations for new employees
  • Prepare HR documents, like employment contracts, new hire guides

Requirements:

  • 1 year experience in HR area
  • Sc. in Management or related fields

Knowledge:

  • Familiarity with business software such as Microsoft Office
  • HR practices knowledge
  • Telecom knowledge

Skill & Ability:

  • Strong administration skills
  • Using business software such as Microsoft Office
  • Excellent interpersonal and customer
  • facing skills
  • Strong communication skills, both written and verbal
  • Organizational skill
  • Problem solving by frequent follow ups on tasks

Attitude::

  • Teamwork
  • Innovative
  • Detail oriented
  • Customer eccentricity
  • Flexibility
  • Willingness to learn
  • Tact and diplomacy
  • Accurate

Ideal Age Range: Maximum 35

Seniority Level: Junior

Employment Type: Full Time

Job Description

  • Participating in implementing the RAFM’s strategy and culture transversally throughout the company.
  • Ensure the Revenue Assurance, Cost Assurance and Fraud prevention and detection activities in order to secure revenues and control financial risks related to the company’s activities.
  • Propose, design and manage the RAFM monitoring policies and processes.
  • Anticipate and identify potential leakages or unusual activity levels.
  • Anticipate and Mitigate financial loss to Shatel Mobile or its customers caused by fraudulent activities resulting from technical or process related weaknesses or breaches.
  • Design, monitor and supervise SLA’s and processes effecting company’s revenue.
  • Making reports to RAFM management.
  • Testing new products and changes to ensure if the company’s revenue is protected.
  • Prioritize, report and escalate the revenue leakage incidents to management.
  • Follow-up the corrections with technical, commercial and finance operation teams.

Requirements

Experience:

  • Telecom or a complex technology-oriented industry domain experience – especially in an operational and/or policy experience with at least 2 years of following preferable experiences:
  • Audit (IT, Network and Sales & Distribution)
  • Rating and Billing
  • IT development
  • IT Operations
  • Networks
  • Preferable – Exposure to a Fraud Management System
  • Computer Literate

Education:

  • in Computer, IT, Telecom or other related area

 

 

Knowledge:

  • Good knowledge of IT, Finance and other business related issues
  • General knowledge of IT, Billing and Telecom Network’s operational Systems and their relations
  • Knowledge of GSM / Mobile and Fixed Broadband industry especially the Convergence business
  • Good knowledge of MS-Office Suite (Word, PowerPoint, Visio and Access)
  • Good knowledge of working with databases at level of writing optimized scripts in MS-SQL Server / PLSQL environments
  • Trend analysis and interpretation
  • Knowledge of revenue assurance and fraud management methodologies
  • Superior understanding of the revenue assurance and fraud management processes for GSM / Mobile and Fixed Broadband operations
  • Superior understanding of the regulations related to RAFM

Skill & Ability:

  • Numerate
  • Proficient in Microsoft Excel
  • Computer literate
  • Strong sense of ownership
  • Ability to influence and resolve conflict
  • Strong oral and written communications and reporting skills
  • Investigative skills / reasoning ability
  • Accuracy
  • Able to work under pressure
  • Analytical Thinking
  • Decision Making
  • Relationship Building
  • Risk Management
  • Testing
  • Deadline driven

Attitude:

  • Innovative and creative
  • Teamwork
  • Can do attitude
  • Self-starter
  • Result orientated focus
  • Listening
  • Ethic & Value
  • Customer Focus
  • Integrity & Trust
  • Developing
  • Caring
  • Motivating

Seniority Level: Specialist

Employment Type: Full Time

Division: Finance & ERM

Job Description

  • Plan, develop, implement and maintenance of advanced OSS (Operational Service monitoring and support) for SHM operational business support systems to meet agreed organizational performance plans within agreed budgets and timescales.

Responsibilities:

  • Establish and maintain appropriate systems for measuring necessary aspects of OSS/BSS operational management and development
  • Provide day-to-day troubleshooting and support for our rapidly growing pool of users; manage and prioritize ongoing support requests
  • Contribute to the evaluation and development of operational strategy and performance in co-optation with the Technology Services Manager
  • Define, plan and execute test plans, test cases while tracking, prioritizing, and escalating issues

Skills:

  • Strong ability to work in a highly sensitive and confidential environment
  • Demonstrated ability of risk analysis and control assessment techniques
  • ITIL Foundations Certification preferred
  • Strong BSS/OSS and/or ERP knowledge required
  • Telecommunications Industry proficiency

Requirements:

  • B.Sc. in in Computer Science, Information Technology or related discipline
  • Business process analysis experience
  • Enterprise systems implementation experience

Seniority Level: Specialist

Employment Type: Full Time

 

Job description: 
To ensure warehousing & logistics function always meet business expectations from distribution, supply chain and warehouse

Responsibilities:

  • Develop supply chain strategy
  • Manage relationships with suppliers
  • Ensure the optimal receiving, storing and dispatch processes within the warehouse
  • Understand the ERP & logistics systems in ensuring effective distribution
  • Establish best costing methodology in stock valuations (FIFO/ LIFO/ weighted average costing) in consultation with finance

Skill & Ability:

  • Microsoft office
  • Reporting, presentation
  • Negotiation & communication (verbal & written)
  • Multitasking
  • Problem solving

Requirements:

  • +5 years experience in logistic & inventory management
  • Experienced in sourcing management
  • Advantage: +2 years experience in international or multinational company, telecom experience
  • B.Sc. in industrial engineering, management or related fields
  • Advantage: M.Sc. in management or MBA

Seniority Level: Manager
Employment Type: Full Time

Job description: 
To sell all SHM products, resolve all customer complaints and issues regarding Modem, SIM, Registration, Product, Service, campaign, User experience, etc. and prepare reports considering these issues.

To visit dealer based on agreed SLAs to check their performance, train new products/services to them, check stock availability, etc. To resolve all Dealers’ issues and prepare any requested report regarding Dealers.

Responsibilities:

  • Visit dealers on monthly basis to communicate and check out their performance; reflect their and our needs, etc.
  • Training of dealers for new products, promotions and access to portals
  • Stock availability checking and maintain business flow through dealers’ stock availability
  • Resolve customers complaints regarding SIM/Modem issues

Skill & Ability:

  • Microsoft Office
  • Working with CRM and Sales Portals
  • Negotiation
  • Reporting
  • Problem Solving
  • Sales

Requirements:

  • B.Sc. in Industrial engineering, Management or related field
  • 1 year of experience in Telecom Service Center, Sales/Support team or related fields

Seniority Level: Administrator
Employment Type: Full Time

Job description: 
To define and implement strategies towards increasing overall contribution to revenue from the Corporate and SME segments. The strategies should result in maximizing Shatel Mobile growth, profitability and market share in Voice, Data and other services in this segment.

Responsibilities:

  • Defining the target market, aligned with the business strategy and mapping products to each market segment
  • Meet acquisition, retention and profitability targets considering the long term (1-2 years) implications of actions from a broader perspective
  • Use customer feedback as input for new solutions to be recommended to marketing or to be developed as a new corporate product
  • Ensure all sold product/services/solutions are delivered appropriately and on-time

Skills:

  • Sales techniques
  • Management & leadership skills
  • Negotiation & communication
  • Project Management
  • Conflict Management

Requirements:

  • B.Sc. in industrial engineering, computer engineering, management or related fields
  • +7 years experience in Sales or Marketing (4 years of telecom experience)
  • +4 years management experience
  • +3 years B2B sales experience
  • Advantage: +2 years experience in international or multinational company

Seniority Level: Manager
Employment Type: Full Time